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Contact Our Friendly Staff

Novi Main Office

Owners

John Chevalier, CIC
CEO

248-912-1821
248-380-6190 ext. 154
248-912-1851 (fax)
Bio » | vCard John Chevalier
David Hibner, CPCU
President

248-912-1818
248-380-6190 ext. 119
248-912-1848 (fax)
Bio » | vCard David Hibner
Steve Chappell
Vice President, Marketing & Sales

248-912-1819
248-380-6190 ext. 111
248-912-1849 (fax)
Bio » | vCard Steve Chappell

At NuStar Insurance Agency we take our business and our customers very seriously but we don’t take ourselves too serious. Watch our dance video to check out our new moves!



Managers

Donna Brehler
IT, Office Manager

248-912-1820
248-380-6190 ext. 135
248-912-1850 (fax)
Bio » | vCard Donna Brehler
Gail Swiatek
Accounting Manager

248-912-1817
248-380-6190 ext. 152
248-912-1847 (fax)
Bio » | vCard Gail Swiatek

Agents

Brian S. Roose, CPCU, CIC, AAI, LIC
Agent

248-672-0103
Bio » | vCard Brian S. Roose
Jifan Starkey
Agent

248-596-9963
Bio » | vCard Jifan Starkey
Michelle Parker
Agent

586-770-8185
248-912-1184 (fax)
Bio » | vCard Michelle Parker
Scott Sheldon
Agent

248-912-1816
248-912-1846 (fax)
Bio » | vCard Scott Sheldon
Richard Putty
Agent

248-912-0517
248-912-1192 (fax)
Bio » | vCard Richard Putty
Loyner Storrs, Jr, LUTCF
Agent

248-977-4770
248-977-4784 (fax)
Bio » | vCard Loyner Storrs
Tamie Pietrantonio
Agent

586-913-1083
248-912-1824 (fax)
Bio » | vCard Tamie Pietrantonio

Staff

Amy Bray
Processor

248-912-1802
248-380-6190 ext. 157
248-912-1832 (fax) | vCard
Amy Bray
Carolyn Alford
Customer Service, Commercial Insurance

248-912-1809
248-380-6190 ext. 128
248-912-1839 (fax) | vCard
Carolyn Alford
Cheryl McGuire
Customer Service, Personal Insurance

248-912-1805
248-380-6190 ext. 153
248-912-1835 (fax) | vCard
Cheryl McGuire
Gennifer Rapitis
Processor

248-912-1803
248-380-6190 ext. 125
248-912-1833 (fax) | vCard
Gennifer Rapitis
Heidi Helms
Customer Service, Personal Insurance

248-912-1804
248-380-6190 ext. 120
248-912-1834 (fax) | vCard
Heidi Helms
Jessica Funk
Admin Processor

248-380-6190
248-380-6190 ext. 112
248-380-6178 (fax) | vCard
Jessica Funk
Karen Watkins
Customer Service, Personal Insurance

248-912-1815
248-380-6190 ext. 114
248-912-1840 (fax) | vCard
Karen Watkins
Kelly Jenkins
Customer Service, Personal Insurance

248-912-1807
248-380-6190 ext. 121
248-912-1837 (fax) | vCard
Kelly Jenkins
Kerrie Luark
Customer Service, Personal Insurance

248-912-1801
248-380-6190 ext. 134
248-912-1831 (fax) | vCard
Kerrie Luark
Laura Ford
Customer Service, Commercial Insurance

248-912-1808
248-380-6190 ext. 116
248-912-1838 (fax) | vCard
Laura Ford
Martha Frankhart
Receptionist

248-912-1814
248-912-1844 (fax) | vCard
Martha Frankhart
Theresa Malecki
Processor

248-912-1811
248-380-6190 ext. 139
248-912-1843 (fax) | vCard
Theresa Malecki

John Chevalier, CIC
CEO at NuStar Insurance Agency

I have been in the insurance industry since 1983, been with NuStar since 1989. Responsible for the vision and goals of the Agency as well as the commercial lines department. It’s great to be able to approach a career where the main goal is to help our customers make decisions that are important to them.

David Hibner, CPCU
President at NuStar Insurance Agency

I have been in the insurance business since 1977 and with NuStar Insurance Agency since 1995. My primary responsibilities are over-seeing the Personal Lines operation and the agency's profitability. It is my pleasure to be a part of a team which shares the philosophy of treating staff, clients and partner companies like family.

Steve Chappell
Vice President, Marketing & Sales at NuStar Insurance Agency

After graduation from Ferris State University in 1985 with two degrees, I entered the insurance business as an Account Executive. In 1990 I joined a professional insurance trade association where I spent 15 years in various positions; concluding my career there as President of their for-profit subsidiary. In May of 2005 I joined NuStar where I am primarily responsible for all aspects of our Sales force and offices. I feel very fortunate to work with an outstanding sales force and staff and look forward to each workday. I am married with two children; one in college and the youngest finishing up High School. I enjoy meeting and getting to know people and spending time with my family and friends. In my spare time you will find me pursuing my passion for traditional archery, hunting, fishing, golfing and pretty much anything to do with the outdoors.

Donna Brehler
IT, Office Manager at NuStar Insurance Agency

My name is Donna Brehler, and I am the Office and IT Manager at NuStar. I was fortunate enough to join the NuStar team in March 2010 bringing with me 32 years experience in the insurance industry.

What drew me to NuStar were the people I’d work with and the opportunity to bring my talents to the organization. I like the fact we work towards developing a “client relationship” rather than “just selling the insurance product”. True, everyone needs insurance in one form or another, but why not deal with people who truly care about your needs and protect your assets. We work hard to exceed our client’s expectations. Put us to work for you.

Gail Swiatek
Accounting Manager at NuStar Insurance Agency

I am the Accounting Manager at NuStar Insurance Agency. I have worked in the insurance industry for 25 years. I have had the pleasure to be at
NuStar since 1991. Not only is NuStar Insurance Agency a great place to work, it is a wise choice for taking care of your insurance needs. The employees who work in the office and the sales staff located around our great state are the best to be found.

Brian S. Roose, CPCU, CIC, AAI, LIC
Agent at NuStar Insurance Agency

I received a BA in Business Administration from Central Michigan University in 1982. Since that time, I have been in the property and casualty insurance business providing tailored insurance products to meet the specific needs of my business clients. I received my Accredited Advisor of Insurance (AAI) designation in 1984. From there I furthered my insurance education by earning my Chartered Property Casualty Underwriters (CPC) designation in 1992, the Certified Insurance Counselor (CIC) degree in 2008 and the Licensed Insurance Counselor (LIC) degree the same year. My business practice is not to simply quote a premium, but, rather design a policy that fits my clients specific needs.

If you are a discerning business owner, please call or email me.

Jifan Starkey
Agent at NuStar Insurance Agency

Hi, my name is Jifan Starkey and I graduated from Beijing Teachers College with a BA in Linguistics. I entered the insurance business in 2002 as a multi line agent, which means I can help you with all your insurance needs. I am currently taking classes to earn my Certified Insurance Counselor (CIC) designation. I live in Novi with my husband, one dog and two turtles. I enjoy meeting new people and helping them with their insurance needs. I also enjoy reading and listening to music and I'm not afraid to get my hands dirty. My friends call me a weekend warrior! Give me a call or send me an email and I will put my insurance knowledge to work for you to earn your business and trust.

Michelle Parker
Agent at NuStar Insurance Agency

My name is Michelle Parker, I live in Chesterfield Twp, with my husband of 22 years.

I am a licensed Property/Casualty and Life/Health agent and have worked in the insurance industry for over 20years.

I work very hard at building a relationship with my customers by reviewing coverages with you and helping you understand them. Working with NuStar Insurance is great, they have a wonderful team effort, and our #1 concern is you, our customer!

I have many interests which include snowmobiling, swimming, biking, walking and traveling.

Scott Sheldon
Agent at NuStar Insurance Agency

Hello, my name is Scott Sheldon and I have been with NuStar Insurance Agency since November of 2006. It has been an exciting job and I’ve met many new people in the process. I take the old fashioned approach to insurance by getting to know my customers. I will meet with a potential customer at anytime and always give my cell phone number so they can call back later with questions. I work with home, auto, commercial, health and life insurance. I look forward to meeting with you.

Richard Putty
Agent at NuStar Insurance Agency

What I love most about being an independent insurance agent is the flexibility our network of companies gives us and the ability to be a strong advocate for my clients. I am also a member of Northridge Church in Plymouth, MI and have served as Head Usher there since 2006.

Loyner Storrs, LUTCF
Agent at NuStar Insurance Agency

My wife and I have four adult children and the proud grandparents of two. My experience working in the insurance industry expands over 35 years which includes 15 years as an agency owner. I am licensed in the State of Michigan to market life, health, property and casualty and variable annuity products. In 1995 I received my LUTCF designation, which strengthens my ability to provide comprehensive insurance needs analysis. My main focus is to make sure my customers has the right insurance coverage at their time of need. Being associated with NuStar I can provide the products and services that will allow me to professionally select the right insurance protection. Quality customer service is my mission and working for my customers at all times will provide an excellent business relationship. I will commit to help anyone meet their personal or business insurance needs. Please contact me for your free no obligation insurance analysis.

Tamie Pietrantonio
Agent at NuStar Insurance Agency

I’ve been in the insurance industry for over 9 years, and I’m licensed to sell property/casualty and life insurance. Also, I’m working toward my Certified Insurance Counselor designation, and plan to achieve it within the year.

The things you protect through insurance are the things most important to you... your cars, your home, your business, and most important of all, your family. My goal is not to just sell my clients an insurance policy. My goal is to really get to know my clients, so I can make sure they have the coverages they need to protect what’s most important to them.

And the icing on the cake... at Nustar, I have the opportunity to represent many different excellent companies and provide this protection at a very competitive price.

NuStar Insurance Agency, Inc.

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248-380-6190
800-462-8255

Mon-Thu 8:30 AM - 5:00 PM
Fri 8:30 AM - 4:00 PM

Our location

Novi Main Office

39555 Orchard Hill Pl #130
Novi, Michigan 48375

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